Search found 4 matches

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by sotam2022
September 5th, 2022, 6:08 am
Forum: Topic forum
Topic: Mail Delivery Issue
Replies: 6
Views: 1445

Re: Mail Delivery Issue

Hi Jerry.

Thank you for the response about removing the DMARC records. I will remove it as you have pointed out. Hopefully it will work perfectly.

Best regards
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by sotam2022
April 19th, 2022, 12:45 am
Forum: Topic forum
Topic: Mail Delivery Issue
Replies: 6
Views: 1445

Re: Mail Delivery Issue

Hi Jerry, We only have the Authentication under the Email Section. I'm not sure if this is related to our mail server's WHM version. We don't have the Email Deliverability. I also tried enabling it under the feature list in WHM but it's not there. Currently we have WHM 11.50.0 running in our server....
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by sotam2022
April 19th, 2022, 12:33 am
Forum: Topic forum
Topic: Mail Delivery Issue
Replies: 6
Views: 1445

Re: Mail Delivery Issue

Hi Jerry,

Thank you for the reply.

This is Rodney, Brads admin. Yes, we are using WHM/Cpanel. I will get back to you once I get the needed info you need.

Best regards!
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by sotam2022
April 18th, 2022, 12:40 am
Forum: Topic forum
Topic: Mail Delivery Issue
Replies: 6
Views: 1445

Mail Delivery Issue

Hi, Could you help us with our mail delivery issue? We are getting a bounce email with this error to some our gmail account holders. "This message does not have authentication information or fails to 550-5.7.26 pass authentication checks." We have added SPF, DKIM and DMARC in place in our ...